Banyan Tree Mayakoba Playa del Carmen, Playa del Carmen ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Carretera Federal Chetumal, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Banyan Tree Mayakoba, a luxurious 5-star hotel, offers an array of accommodations, dining options, and wellness facilities amidst lush nature. Guests can enjoy various unique experiences, including traditional boat dining and access to a renowned golf course. This Playa del Carmen hotel features a Banyan Tree Spa, children’s club, and three on-site restaurants.

Accommodations & Amenities

Banyan Tree Mayakoba features elegant villas and suites that blend opulence with natural beauty, each equipped with spacious terraces and private pools. Accommodations range from beachfront pool suites to luxurious oceanfront villas, with selected options having direct access to pristine beaches.

Dining Options & Culinary Experiences

Dining at the resort includes Saffron, Cello, and Tomahawk Open Fire Latin Grill, serving a variety of international and local cuisines. For a unique experience, guests can enjoy dining aboard a traditional trajinera while exploring Mayakoba's waterways.

Leisure & Family Activities

Leisure facilities include the award-winning Banyan Tree Spa, providing Asian-inspired wellness treatments, and El Camaleon Golf Course designed by Greg Norman. The Rangers Club offers educational and entertaining activities for children, ensuring a family-friendly environment.

Location & Transportation

For transportation, Cancun International Airport is a 50-minute drive, and Playa del Carmen's main attractions, such as Xcaret and Tulum Ruins, are within a short distance. The resort provides complimentary bicycles for exploring nearby nature trails and beaches.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Lagoon Rooftop Villa

Max:

2 persons

167 m²

Bed options:

1 King Size Bed

Lake view

Shower

Private pool

room details

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Pool Oceanfront King Suite

Max:

2 persons

217 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Pool Oceanfront King Suite

Max:

2 persons

270 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Playa del Carmen 4.7 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 6.8 mi

Cancun (CUN) 30.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Accessible Luxury

“The resort offers really good accessibility features, ensuring a comfortable experience without compromising luxury.” view full review

Spacious Villas

“Our villa was incredibly spacious, providing both privacy and luxury, making us feel right at home.” view full review

Serenity and Nature

“The beach club was a fantastic addition, offering a perfect blend of relaxation and natural beauty.” view full review

Fun Biking Experience

“Riding the complimentary bikes around the hotel was a highlight, allowing us to explore the stunning Mayan jungle.” view full review

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Private beach
Allergy-free rooms
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Snorkeling
Cycling
Tennis court
Golf course
Archery
Yoga class
Sports trainer
Fishing

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Dinner
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Board games
Children's menu
Children's play area
Kids club

Spa & Leisure

Infinity pool
Beach access
Sun loungers
Sun terrace
Garden area
BBQ facilities
Spa & wellness center
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Body wraps
Back massage
Foot massage

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

Carretera Federal Chetumal, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Map view

Carretera Federal Chetumal, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

City landmarks

Punta Venado

2.0 mi

Golf Course

El Camaleon Golf Course

2500 ft

Calle Xcalacoco North of Playa del Carmen

Playa

1.0 mi

Punta Bete

4500 ft

Beach

Xcalacoco

1.4 mi

Golf Course

Grand Coral Golf Riviera Maya

1.7 mi

Museums

Zona Arqueologica Tulum

1.6 mi

Beach

Point Esmeralda

2.8 mi

Events

Salon Tres Rios I

2.0 mi

Beach

Grand Coral Beach Club

2.4 mi

Carr Federal Mza 20 Lt 02

Go Natural Explorers

2.8 mi

Beach

Punta Esmeralda Beach

2.8 mi

28 de Julio Square

3.0 mi

Cancun-Tulum Highway

Punta Venado Bike Park

3.1 mi

Playa del Carmen

Xca-Ha Park

3.0 mi

Church of Guadalupe

3.4 mi

Gallery

Galeria Luis Sottil

3.3 mi

Carretera Chetumal - Puerto Juare Playa del Carmen

Xavage Park by Xcaret

3.8 mi

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

4.0 mi

Gallery

Tierra Huichol

4.0 mi

Gallery

La Galeria de Playa Art Gallery

4.3 mi

Avenida entre 24 y 34 calles 5a

Caminarte

4.3 mi

Nearby

Golf Course

El Camaleon Golf Course

2700 ft

Restaurants

Cello

1000 ft

Carretera Federal Chetumal-Puerto Juarez Km. 298 Banyan Tree Mayakoba Resort

Tamarind at Banyan Tree Mayakoba

1200 ft

Carretera Federal Chetumal-Puerto Juarez Km

The Tomahawk Den

1000 ft

Carretera Federal Chetumal-Puerto Juarez Km 298 Banyan Tree Resort- Mayakoba

Saffron

1400 ft

Carretera Federal Chetumal- Puerto Juarez Km 298 Banyan Tree Mayakoba

La Laguna

1.7 mi

Fairmont Mayakoba Solidaridad Fairmont Mayakoba Hotel

Koba Casa Club

1.3 mi

Carretera Federal Cancun-Playa del Carmen km 298 El Camaleón Golf Course

Brisas Restaurant

2.4 mi

Carretera Federal Cancun-Playa del Carmen km 298 Fairmont Mayakoba Hotel

Reviews and Ratings

Feedback from previous guests about their experience.

90%

liked the hotel and would stay again

luxurious

friendly staff

isolated

pricey

9.0/10

Perfect

Rooms

9.2

Location

8.8

Service

9.5

Dining

8.5

Christine

United Kingdom, April 2024

9.0/10

The hotel offers spotless rooms with wonderful grounds and a range of amenities like a small refrigerator, desk, sitting area, large Samsung screen, Nespresso Espresso machine that you'll love. Service is top-notch and personalized, extending to unique culinary experiences catered to individual preferences. The location, though under construction, showcases stunning design and provides access to fulfilling experiences both on-site and in the surrounding areas. Dining is rich and diverse, offering a top-notch brunch experience. The facilities are well-maintained and contribute to an overall luxurious stay.

Rooms

9.0

The rooms are spotless and well-equipped with fantastic amenities.

Service

10.0

The service is fantastic and personalized, going above and beyond expectations.

Location

8.0

The location, despite ongoing construction, offers a breathtaking setting with convenient access to Riviera Maya.

Dining

9.0

Dining is a highlight with an incredibly extensive menu featuring diverse options and an exceptional brunch experience.

Facilities

9.0

The facilities are top-notch, contributing to a truly luxurious stay experience.

Robin

United States of America, April 2024

9.0/10

My stay at the hotel was a true delight. The rooms were beautifully done, very large, with completely private outdoor garden areas and plunge pools. The service was beyond incredible, making every moment perfect. The location, while a bit remote, was magnificent with comfortable lounge chairs and umbrellas. The dining experience was among the best I've ever had, offering a wide variety of dishes. Overall, a superb experience with a few minor drawbacks.

Rooms

9.0

The private villas with private pools were exceptionally designed and spacious.

Service

10.0

The staff went above and beyond for their customers, from the butler to the general manager.

Location

8.0

The hotel's garden area was looking impeccable and offered a serene ambiance.

Dining

9.0

The dining experience was unlike anything I've ever seen, with an incredible variety of dishes.

Facilities

9.0

The facilities were top-notch, offering everything one could need for a luxurious stay.

Greg

United States of America, March 2024

9.2/10

I had a wonderful stay at the hotel! The rooms were really nice and spacious, and having my own private pool was amazing. I especially loved the newer beach rooms. The service was exceptional, with staff going out of their way to anticipate my needs. The location was fantastic, with a beautiful outdoor area and access to Playa Del Carmen and La Isla Shopping Village. The dining experience was incredible, offering a wide variety of delicious choices. The facilities were top-notch, making my stay even more enjoyable.

Rooms

9.0

The rooms felt really nice, especially the newer beach rooms. They were spacious and having my own private pool was amazing!

Service

8.0

The staff was very professional and friendly, always willing to go out of their way to make my stay comfortable. However, they were a bit uneducated about the meal plan, which caused a hassle during checkout.

Location

10.0

The location was absolutely wonderful, offering privacy and a 'can do' attitude from the staff. Accessible by bicycles or golf carts, it made getting around easy and enjoyable.

Dining

9.0

The dining experience was exceptional with a wide variety of choices to satisfy every palate. From smoked salmon to sushi to custom-made egg dishes, everything was delicious.

Facilities

10.0

The facilities at the hotel were amazing, with a large walled outdoor area, full-size private pool, and outdoor living space adding to the luxurious experience.

Clive

United Kingdom, February 2024

9.2/10

The hotel is located in the stunning Riviera Maya, offering beautiful, well-maintained, and eco-friendly surroundings. It provides an exclusive retreat away from the hustle of Cancun and Playa Del Carmen, with exceptional service that goes above and beyond. The extensive dining options are a culinary delight, though some minor improvements could enhance the experience. Overall, it's a great choice for a relaxing and luxurious stay outside the typical resort setting.

Rooms

9.0

The spacious rooms are family-friendly and equipped with a desk, sitting area, Samsung large screen, mini bar, and a fantastic Nespresso Espresso machine. Although facing an indoor courtyard, they provide a comfortable retreat.

Service

9.0

The service is top-notch, with a warm and professional approach that exudes a unique Banyan Tree vibe. From the welcoming porters to swift support when needed, the staff delivers exceptional assistance.

Location

10.0

The hotel's location in the Riviera Maya is absolutely stunning, secluded from the chaos of Cancun and Playa Del Carmen. The management goes the extra mile to ensure guests' satisfaction, making it a truly exceptional setting for a peaceful getaway.

Dining

9.0

The dining experience is unparalleled, offering a wide array of European, Mexican, and American dishes. The custom crepe, omelet/egg, waffle, and quesadilla stations are a highlight, creating a rich and delicious dining adventure.

Facilities

9.0

The hotel boasts excellent facilities to enhance your stay, ensuring comfort and satisfaction throughout your visit.

Mark

United Kingdom, January 2024

9.4/10

This hotel is a hidden gem, perfect for a secluded escape with fantastic amenities. The rooms are spacious and well-equipped, offering a private sanctuary with a gorgeous patio and pool. The service is exceptional, with a team that goes above and beyond to ensure a memorable stay. The location, though tranquil, might be a bit isolated for those seeking more hustle and bustle. The dining options are top-notch, providing a culinary journey that rivals high-end establishments. Overall, a luxurious retreat worth every penny.

Rooms

10.0

The rooms are awesome, providing a great place to relax, nap, and enjoy your morning coffee. They are like a huge villa with a private pool and patio for seclusion and family safety.

Service

10.0

The service was A+ professional, friendly, and impeccable. The staff made sure every need was met, from arranging optical store visits to ensuring we didn't miss a sports event.

Location

8.0

The hotel is tucked away by mangroves and lagoons, offering a unique and peaceful environment. While it might be secluded, it provides fantastic amenities and experiences like catamaran rides and cultural performances.

Dining

9.0

The dining experience is rich and diverse, with options that could keep you satisfied all day long. From smoked salmon to custom egg dishes, the culinary offerings are exceptional.

Facilities

10.0

The hotel facilities are top-notch, with everything you need for a luxurious stay.

luxurious

isolated

Stuart

United Kingdom, November 2023

9.0/10

I had an incredible stay at the hotel! The room was luxurious and spacious, equipped with a fantastic outdoor bathtub area and a plunge pool. Getting around on the supplied bicycles was a fun way to explore, and the beds were so comfortable. The only downside was the high price.

Rooms

9.0

The room was amazing with a large bedroom area, beautiful bathroom with 2 sinks, and a closet with a plunge pool. The outside bathtub area was a highlight!

Service

10.0

The staff was exceptional, always prompt in responding to requests and going above and beyond to make our stay memorable. They even kept the pool bar open late for us and our friends!

Location

9.0

The location was pristine and exclusive, with a 'can-do' attitude from the staff. The sunset views were breathtaking, and the proximity to the beach was perfect.

Dining

8.0

Dining was an unforgettable experience with so many choices to indulge in. The quality was top-notch, but the cost was a bit high.

Facilities

9.0

The hotel had fantastic facilities and many resort activities to enjoy. Everything was beautifully decorated and well-maintained.

clean

high price

John

United Kingdom, October 2023

8.8/10

The hotel offers wonderful rooms with private pools, though some areas had a mildew smell. The service was exceptional with friendly and attentive staff. The location is fantastic, close to various amenities, despite ongoing construction. Dining was outstanding with a diverse menu. Overall, attention to detail shines, making it a top choice in Mayakoba.

Rooms

8.0

The rooms are wonderful, each with its own private pool, although some areas had a mildew smell. The pictures online were accurate, showcasing spotless accommodations.

Service

9.0

The service was outstanding, with staff keeping the villa impeccable and being exceptionally friendly and attentive throughout. They even made sure we didn't miss watching the Aggie Football Game on TV.

Location

9.0

The location is amazing, with two pools, a bar, and food options available. Despite ongoing construction, the attention to every detail and hospitality are top-notch.

Dining

9.0

The dining experience was exceptional, with an extensive menu offering European, Mexican, and American choices. The on-site breakfast buffet is one of the best.

Facilities

9.0

The facilities were excellent, providing everything needed for a comfortable and enjoyable stay.

private pools

mildew smell

Harold

United States of America, September 2023

9.6/10

The hotel offers stunning rooms with a great Nespresso Espresso machine and beautiful views of the water. The service is exceptional, going above and beyond to ensure a memorable stay. The location is exclusive and well-designed, offering privacy and a range of resort activities. The dining experience is top-notch, with an array of choices to delight your palate.

Rooms

10.0

The rooms are beautifully designed, spacious, and come with luxurious amenities like a Nespresso Espresso machine. The outside bathtub area is a unique touch that adds to the overall experience.

Service

10.0

From accommodating dietary restrictions to engaging the whole family in activities, the staff truly excels at making guests feel special and well taken care of.

Location

9.0

The location is pristine and offers privacy with extremely helpful staff willing to fulfill any request. Don't miss trying out the various dining options within the Banyan Tree and sister properties.

Dining

9.0

The dining experience is exceptional, with a wide variety of delicious options to savor. It's a culinary delight that shouldn't be missed.

Facilities

10.0

The facilities are top-notch, offering everything you need for a luxurious and enjoyable stay.

Jon

United States of America, August 2023

9.2/10

I absolutely loved my stay at this hotel! The rooms were incredible with a private outdoor shower and a fabulous Nespresso machine that I couldn't get enough of. The private pool in the room was a game-changer, and the size was just perfect. The location was fantastic, and the property was beautifully maintained, although some areas were under renovation. Dining was a treat, with an amazing selection of options, but a bit on the expensive side. The facilities were excellent with everything you could need during your stay.

Rooms

10.0

The rooms were spacious and luxurious, with a private pool that was larger than usual plunge pools found in other resorts. The Nespresso machine in the room was a great touch.

Service

10.0

The service at this hotel was exceptional, from the general manager down to every staff member. They were accommodating, engaged, and always willing to help make our stay memorable.

Location

9.0

The location was superb, with beautiful surroundings and an eco-friendly environment. Easy access to the beach and other amenities within Mayakoba made our stay even more enjoyable.

Dining

8.0

The dining experience was fantastic with a plethora of options. The brunch was one of the best I have ever had, although the prices were a bit high.

Facilities

9.0

The facilities at the hotel were top-notch, ensuring a comfortable and convenient stay for all guests.

Frederick

United Kingdom, July 2023

8.6/10

The hotel offers spacious and clean villas with great amenities, set in a tranquil location surrounded by mangroves. The service is outstanding with a personal touch, and the dining options are diverse. However, the exclusive setting comes with a distance from busy areas, and the dining might be a bit pricey.

Rooms

9.0

The villas are spacious, private, and impeccably clean, equipped with a fantastic Nespresso Espresso machine that I couldn't get enough of.

Service

9.0

The staff goes above and beyond to make you feel welcome and remember your preferences, even accommodating specific food requirements with menu changes.

Location

8.0

The hotel is nestled in a secluded spot surrounded by lush mangroves, offering a peaceful retreat away from the hustle of Cancun and Playa Del Carmen.

Dining

8.0

The dining experience is exquisite, with a rich selection of dishes that will truly impress, though the prices might be on the higher side.

Facilities

9.0

The hotel boasts excellent facilities, including comfortable lounge chairs by the pools and an included catamaran ride for a unique experience.

William

United States of America, May 2023

8.8/10

I had an incredible stay at the hotel with beautifully designed rooms and an excellent beach. However, I did experience a concerning incident of theft in my room. The service was exceptional, from the attentive staff to the various amenities provided throughout the property.

Rooms

9.0

The rooms were spacious and luxurious, with completely private outdoor garden areas and plunge pools. The bedroom area was very large and beautifully designed, and I particularly enjoyed the outside bathtub area.

Service

10.0

The service was top-notch, with staff going above and beyond to fulfill every request. From the general manager to every supervisor and employee, I felt truly taken care of during my stay.

Location

9.0

The location of the hotel was exceptional, offering privacy and a 'can-do' attitude from the extremely helpful staff. The beach activities and proximity to dining options made it a cut above the rest.

Dining

7.0

The dining experience was good overall, with high-quality food, but I found the prices to be a bit overpriced for what was offered. The buffet was excellent, but some dishes were not as exceptional as expected.

Facilities

9.0

The facilities at the hotel were excellent, providing various activities and amenities for guests to enjoy. The beach and resort activities added to the overall luxurious experience.